Customer Support

We want to hear from you, whether you are loving us or needing help!

Live chat with a client relations guru.

The best way we can help you is to see what you are experiencing and walk you through the process. Live Chat allows us to do just that, providing you with instant answers unlike phone calls and emails. Eight out of ten times, we take care of your issue right there during the chat. It also allows us to track our response times, results and reviews to make sure we are providing you, the customer, with the best help possible. Give it a spin today and see how it works. We would love to hear your feedback.

Submit a ticket for support.

We understand that when problems happen, you don't always have the time to take care of it right then and there. We solve this by allowing you to submit an online support ticket. Our specialists will immediately receive the ticket and work on resolving your issue right away. Even if it is a suggestion on how the system could be better for you, we take everything into consideration. All of the new features we release each quarter come in large part from you, the customer. So, please feel free to let us know what works great and what still needs a little tweaking, and we promise to listen to your feedback.

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Call us and we'll help you too.

Technology isn't everyone's language and some jargon might be a little too much to understand in our online chat. That’s where our live phone support comes to the rescue. We are real people who love talking with you to help resolve your issues. And let’s face it, sometimes it’s pretty nice to hear someone’s caring voice on the other end of the line when you’ve had a tough day — we understand. Our customer relations team will put a smile on your face while helping you enjoy the credentialing process along the way.

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Interested in a Demo

We offer a no-strings-attached demo for you to see what makes us different.

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